Veterans Home Care Services (DVA)

Are you or a loved one a war veteran or a war widow in need of high-quality in-home care services? 

You may have heard about funding available from the Department of Veterans’ Affairs, Community Nursing Program. This service gives Australian veterans and their widows access to funded in-home care from a community nurse.

Vital Home Health Services is an accredited and approved DVA Nursing provider, supporting Australian veterans with person-centric care in their own homes, we have been serving the Veteran Community since 2009. We have helps hundreds of people to achieve safe and comfortable care and services at home and avoid the need for early residential Nursing Home Placements 

Read on and learn about DVA home care, eligibility, access, and how Vital Home Health Community Nursing services are benefiting Australian veterans with high-quality care.

What is the Department of Veteran’s Affairs (DVA)?

The Australian Government created the Department of Veterans’ Affairs (DVA) in 1976 to support war veterans and their families with numerous services, including community-based health care.   

The Community Nursing Program – provided by the DVA – is now a well-established service in Australia and one that’s recommended to eligible people to gain high-quality clinical care from trained nurses at no cost. 

The program’s purpose is to ensure any war veterans or eligible family members receiving care can retain their independence, quality of life and good health, all from the comfort of home.   

DVA Community Nursing Fund: Are You Eligible?

The DVA Community Nursing Program provides care that meets the clinical needs of ‘entitled persons’, with eligibility coming from one of two ways: 

DVA-Gold-Card

DVA Gold Card holder: if you are a veteran or war widow with current Gold Card status, you are eligible for CLINICAL AND PERSONAL care services. 

DVA-White-Card

DVA White Card holder: if you hold a White Card and the DVA accepts your clinical condition as war-related, you may also be eligible. Current White Card holders are advised to seek clarity from the DVA or your home care service provider.

Entitled persons must also have a referral from their GP or hospital before seeking support from a veteran’s home care provider, with details of the level of care required.   

Personalised DVA Home Care Services from Vital

Since our inception, Vital Home Health Services has placed person-centred care at the heart of all we do. 

It starts by recognising how each client has different needs. All eligible DVA clients undergo a Comprehensive Community Nursing Assessment, completed by an experienced Community Nurse. This ensures the recommended care is personalised, considers every aspect of a person’s life – including doctor’s recommendations, reported health conditions, surroundings and preferences – and allows our care team to deliver a bespoke service to best support their clinical needs within their home.  

Regardless of the type of service our clients receive, our ultimate aim is to provide optimum clinical support to people in their homes, so they remain independent, happy, healthy and supported. 

Community Nursing Services from Vital are tailored to suit your individual needs. Here are some of the services your nurse can include in your bespoke veteran home care program:

  • Personal care including hygiene (showers) and getting dressed 
  • Wound care management 
  • Skincare and management
  • Nutrition education, access and referral 
  • Diabetes management and care Chronic disease management 
  • Assistance with referrals to allied health professionals as per GP requests
  • Case management
  • Incontinence management 
  • Administering medication, including prompting and monitoring
  • Rehabilitation and assistance to do prescribed exercisesPalliative care and palliative care symptom management
  • Pain management
  • Falls prevention and education
  • Pressure area care and management
  • Catheter care including male and female catheter insertions and removal
  • Suprapubic catheter management and care
  • Syringe driver management
  • Percutaneous endoscopic gastrostomy (PEG) tube feeds
  • Nasogastric tube feeds

Steps to Receiving DVA Home Care from Vital

Vital Home Health Services provides various Community Nursing services to DVA clients designed to maintain their independence and the health and well-being of the entitled veteran or widow. Our team follows a strict process to ensure consistency and delivery of the right care and best practices to the correct people when required.

The Vital Community Nursing 4-Step process:  

  • Step one: Entitled veteran or widow receives a referral from their Doctor/GP or Hospital Discharge Planner.
  • Step two: Our team arranges a home visit to get to know the client and assess their needs.
  • Step three: During their visit, our Registered Nurse completes a comprehensive community nursing assessment.
  • Step four: The Nurse creates your personalised care plan, including the arranging any additional services required to keep you in the best health at home.

Rest assured, the services offered always reflect a client’s individual clinical and personal care needs – whether it’s visiting once or twice a day to assist with medication or fortnightly to monthly for Chronic Disease Management and education.

Already have a GP referral?

Benefits of Using DVA Community Nursing from Vital

An approved veteran’s home care provider since 2009, Vital Home Health Services nurses have supported thousands of individuals within the DVA community, delivering high-quality, people-centred care at home.  

During this time, our team has earned a reputation as an industry leader in creating and delivering bespoke DVA home care packages – a provider with intrinsic knowledge, experience and commitment to exceptional client service. 

As a client, you can expect several benefits when you choose Vital for your veterans’ home Services:  

  • Optimum people-centred care in your own home – keeping you independent, healthy and happy
  • A team of qualified nurses visiting your home, providing consistent service and support
  • Accredited, trusted, high-quality service from a registered provider with over a decade’s experience in the veteran’s home care program
  • Immediate access to more Vital home care services as and when you need them

Ready to learn more about DVA home care from Vital?

 

DVA Community Nursing FAQs: 

First, you need a written letter from one of the following authorised referral sources:  

  • a General Practitioner (GP)  
  • a Nurse Practitioner specialising in a community nursing field 
  • a treating doctor in the hospital  
  • a hospital discharge planner 

Next, send your referral to a DVA-approved care provider like Vital, who will arrange to visit you and assess your needs before creating a personalised care plan based on the required support. If eligible, DVA will cover the costs of your care under the plan.

The DVA Gold Card confirms your entitlement to clinically required treatment for all medical conditions. Learn more here. 

To be eligible to receive community nursing services, you must hold either a Veteran Gold Card (eligible for all assessed clinical and personal care needs) or a Veteran White Card.

The DVA runs the CVC Program to help manage primary and community care for eligible Gold Cardholders who are most at risk of being admitted or readmitted to a hospital.  

The CVC Program focuses on providing additional support for Gold Card holders with one or more chronic diseases or conditions and who have been identified as having complex care needs.

Our community nurses provide services under the DVA in Tasmania and Sydney.

Read more about the DVA Community Services here.

DVA Community Nursing is funded by the Australian Government through the Department of Veterans Affairs. There is no cost to program recipients.