Living with a disability can bring unique challenges, but the right support can make all the difference. Assistive technologies provide tools to help individuals achieve greater independence, participate in the community, and thrive in the workplace.
At Vital Home Health Services, we specialise in connecting NDIS participants with tailored solutions to address these challenges. With our experience in assistive technology and NDIS, we can help you find solutions that fit your life and help you reach your full potential.
This guide will help you explore the types of assistive technology available, understand how to access them through your NDIS plan, and take the next steps toward improving your quality of life.
What are Assistive Technologies (AT)?
According to the NDIS website:
Assistive Technology (AT) provides the support a person with a disability might use to reach their potential at home, in the community and the workplace.
AT may be equipment or systems which help you with moving around your home or community, communicating with other people, processing information, and other daily tasks.
In short, AT refers to devices or systems that help people with disabilities live more independently and achieve their goals. These tools can assist with:
- Mobility: Wheelchairs, walkers, ramps
- Communication: Speech devices or visual aids
- Daily Living: Modified utensils, home safety devices
Assistive Technologies funded by the NDIS must meet the criteria of being reasonable and necessary to support your specific needs.
How Do NDIS Assistive Technology Providers Help?
NDIS-registered providers in Assistive Technology specialise in identifying and delivering AT solutions to make everyday life safer, easier, and more empowering.
Here’s how they support you:
- Assessment and Recommendations: Providers evaluate your needs and suggest suitable AT.
- NDIS Plan Guidance: They ensure the selected technology aligns with your goals and funding.
- Integration and Support: Providers assist with installation, training, and ongoing maintenance.
The right assistive technology can be life changing. It’s not just about getting a device. It’s about improving your independence, boosting your confidence, and helping you achieve your potential at home, in your community, or at work.
If you’re exploring assistive technologies, a good NDIS provider will make the journey straightforward and stress-free, so you can focus on what really matters: living your best life.
What to Expect During an Assistive Technology Assessment
An AT assessment ensures you receive tools tailored to your unique circumstances. Here’s what typically happens:
- Consultation: Discuss your goals and challenges with a qualified assessor.
- Environment Review: For complex needs, assessors may evaluate your home or workplace for compatibility.
- Recommendations: A report outlining recommended technologies is prepared for inclusion in your NDIS plan.
How do I know which technologies I need?
Like many technologies, assistive technology for NDIS ranges from the really simple to the very complex and sometimes you may need help to figure out what is the right AT solution for you.
The process you will follow to access AT in your NDIS plan will depend on:
- Your specific AT needs
- How complex your AT needs are
- How you manage your AT budget.
The NDIS uses four levels to describe the complexity of your AT needs, and the AT complexity table provides some guidance and NDIS assistive technology examples.
Understanding Assistive Technology Complexity Levels
The NDIS classifies AT into four levels based on complexity and support requirements:
Level 1 – Simple, Low-Risk Assistive Technologies
Simple, low-risk products and services that are easy to buy and need no or very little assistance to set up and use.
- Examples: Non-slip mats, large-print labels, doorbells
- Assessment: Not required
- Where to Buy: Everyday suppliers like local hardware stores or online retailers
Level 2 – Standard Assistive Technologies
AT you can buy easily “off the shelf”, test and trial before making a final choice. However, you might need help to set it up.
- Examples: Bath seats, handrails, ramps
- Assessment: May be required, depending on individual needs
- Where to Buy: AT suppliers typically have these
Level 3 – Specialised Assistive Technologies
Similar to Level 2 AT but requires modification or is tailored to suit your needs.
- Examples: Desktop magnifiers, pressure mattresses
- Assessment: Required with professional support
- Where to Buy: You should work with your AT assessor to identify suitable supplier/s from which you are able to source the most appropriate AT solution for your needs.
Level 4 – Complex Assistive Technologies
Custom-made AT which is specially made or configured for you.
- Examples: Myoelectric prosthetics, cochlear implants
- Assessment: Specialist and ongoing support required
- Where to Buy: You should work with your AT assessor to identify suitable supplier/s from which you are able to source the most appropriate AT solution for your needs. In some cases, the NDIA may indicate which providers are suitable.
AT ranges from simple to very complex, and sometimes you may need help to figure out what is the right AT solution for you.
NDIS level 1 and 2 Assistive Technology are usually found with your AT suppliers. While NDIS level 3 and 4 Assistive Technology usually need help with your AT assessors.
Choosing Assistive Technology
NDIS participants can choose how they want to manage the funded support in their plan.
Unless your plan indicates otherwise, you can choose the providers you want to deliver AT support included in your plan.
You are generally able to use your NDIS funds to:
- Buy the AT outright from NDIS assistive technology providers or
- Access the AT through rental, loan or other arrangements – this includes arrangements to access refurbished and reissued AT.
What Does the NDIS Fund for Assistive Technologies mean?
The NDIS funds AT that is reasonable and necessary to help participants achieve their goals. This includes:
- Low-cost items: Everyday tools like doorbells or bathmats
- Standard solutions: Equipment such as handrails or ramps
- Specialised and complex solutions: Custom devices like pressure mattresses or prosthetics
Funding depends on the complexity of the AT and its alignment with your goals.
How to Choose the Right Assistive Technology Provider
The right provider can make the process of acquiring AT smooth and stress-free. When selecting a provider, consider:
EXPERTISE
Providers experienced with NDIS participants and AT solutions
SUPPORT
Comprehensive services, including setup, training, and maintenance
REPUTATION
Positive reviews and recommendations from other participants
Make sure you only work with NDIS-registered providers of assistive technology to prevent complications and inconveniences in the process.
Your Journey with Assistive Technology Starts Here
Assistive technology isn’t just about tools—it’s about empowering you to live the life you want. Whether it’s something simple like a bathmat or a complex custom solution like a prosthetic, the right AT can make all the difference.
At Vital Home Health Services, we’re here to guide you through every step. From assessments to finding the perfect solution, we’ll ensure you get the support you deserve.
Ready to take the next step? Contact us today to start exploring how assistive technology can transform your life.
