The COVID-19 pandemic has undeniably made life more challenging for everyone. With lockdowns and travel restrictions, many of us found ourselves cut off from the places and people we love. As the world changed, we had to quickly find new ways to stay connected and keep our lives moving forward.
One tool that became a lifeline during this time was Zoom, a video chatting application that allowed us to bridge the distance. Whether for family catch-ups or work meetings, Zoom helped us maintain a sense of togetherness despite being apart. It’s simple interface and strong security features made it easy for anyone to use, bringing us closer in a time of isolation.
But Zoom’s benefits extend beyond just keeping us connected. For those caring for vulnerable individuals, such as people with dementia, technology like Zoom has been especially vital. Staying connected with loved ones can be difficult for those with dementia, particularly during a pandemic. Thankfully, there are specialised resources that can help make this process easier and more meaningful.
In this blog, you will learn about different ways to help dementia patients stay connected online. Remember: helping those with dementia stay connected to their loved ones doesn’t have to be challenging. With the right tips, your client will be more likely to feel supported and engaged, making their daily life a little easier and more fulfilling.
Ways to Help Dementia Patients Stay Connected
Dementia Australia has released some fantastic resources for carers and relatives who are unable to visit those with dementia in person (whether it be because they are immunocompromised, or because of any lockdowns or restrictions that may be in place) and who want to utilise Zoom to keep in touch with those who don’t require in-person assistance.
Here are some helpful tips and resources to help your patient connect with their loved ones online: 
This PDF goes over the basics for anyone wanting to start using Zoom, as well as gives a brief overview of items needed to get started.
This is a very short guide, which can be sent to your clients to explain to them how to join a Zoom meeting. Included is a link to a video which shows how to join on different devices.
Next up is a guide which essentially goes over good etiquette when engaging with others on Zoom. These tips probably work best when in meetings with multiple participants. However, it’s a good resource for you and your clients to go over and get used to.
This guide goes over how to organise a meeting specifically with dementia clients. There are a lot of very useful suggestions you may want to take advantage of, such as setting up a practice session in person before any meetings or keeping any contact information nearby in case there are any technical issues.
Whilst these tips focus mainly on utilising the Zoom software, it is encouraged that you follow some general principles on how to talk with patients with dementia to make a positive difference in their lives.
- Talk to the individual, rather than the carer or relative.
- Treat them with dignity and respect.
- Don’t question the diagnosis.
- Patience and understanding are appreciated.
- Make use of clear signage.
- Speak clearly.
- Make a connection and ensure you have their attention.
- Avoid distractions like bright lights and loud noises.
These principles and many other important details are outlined in detail in a handy PDF by Dementia Australia and can be read here.
Final Words
Supporting your loved ones or clients with dementia and helping them stay connected doesn’t have to be overwhelming. By using the right resources, you can make a big difference in their daily lives. It’s all about creating a warm, supportive environment where they feel loved and connected. Remember, even small actions can bring immense comfort and joy to those living with dementia.
If you need additional support or resources, don’t hesitate to reach out to Vital Home Health Services. Our dedicated team is here to provide expert care and guidance to ensure your loved ones receive the best possible support.
